Shipping & Handling

This page outlines how we process, pack, and ship all physical products purchased from Bloudan Professional Tile Installation LLC. We aim to make every order predictable, transparent, and easy to understand.

The information below clearly explains handling time, shipping time, flat-rate fees, 0% tax, daily cut-off times, and the full delivery window of 8–10 business days.

1. Handling Time (Order Preparation)

Handling time is the period we need to prepare, inspect, and pack your order before it is shipped to you.

  • Standard handling time: 1–3 business days

  • Peak season or high-volume periods: 3–5 business days

  • Orders paid after 2:00 PM are processed starting the next business day

Any unusual delay will be communicated to you directly.

2. Shipping Time

After your order is prepared and handed over to the carrier, delivery typically takes:

  • Standard shipping: 5–7 business days within the U.S.

Shipping times are estimates and may vary depending on distance, weather, or carrier conditions.

3. Total Delivery Time (8–10 Business Days)

Your complete delivery timeframe is:

Handling time (1–3 days) + Shipping time (5–7 days) = 8–10 business days total

This time window is applied to all standard domestic shipments unless otherwise specified.

4. Cut-Off Time

To keep operations consistent:

  • Orders paid before 2:00 PM (local time) enter same-day handling whenever possible

  • Orders paid after 2:00 PM begin processing on the next business day

Cut-off rules help ensure a predictable schedule for both preparation and carrier pickup.

5. Flat-Rate Shipping Fee

We use a simple and transparent flat shipping rate:

  • Flat-rate shipping fee: $8.55 per order

  • Applies to all standard domestic shipments regardless of weight or quantity

  • No hidden charges

If an item is oversized or requires freight delivery, we will notify you before payment is required.

6. Taxes (0%)

  • All shipped orders currently apply 0% sales tax

  • If tax laws change, updates will appear here and at checkout

  • Any carrier or customs fee (if applicable) is external and not charged by us

7. Shipping Areas & Restrictions

  • We currently ship within the United States

  • Some carriers may not deliver to P.O. boxes or remote locations

  • If delivery is not possible, we will contact you to arrange alternatives or issue a refund

8. Tracking Information

Once your order ships:

  • You will receive a tracking link or number via the contact details you provided

  • Tracking updates depend on the carrier’s system

  • Ensure your address is accurate to avoid delays or missed deliveries

9. Damaged, Lost, or Delayed Shipments

If your parcel arrives damaged or goes missing:

  1. Take clear photos of packaging, label, and damaged items

  2. Contact us immediately at [email protected]

  3. We will assist according to our Returns & Service Policy, which may include replacement or refund depending on the situation

Carrier delays do not qualify for automatic refunds but we always help resolve issues case-by-case.

10. Contact Information

For any questions about shipping, handling, or delivery timelines:

Bloudan Professional Tile Installation LLC
📍 13046 Empty Saddle Ct, Corona, CA 92883
📧 Email: [email protected]
📞 Phone: (951) 893-5751

We’re here to make sure you know exactly when to expect your order and how it is handled every step of the way.